At hh989, the privacy and security of our players' personal information is a top priority. This Privacy Policy explains what data we collect from registered users across Pakistan, how we use it, who we share it with, and the rights you hold over your own information. Please read this document carefully before using the hh989 platform.
We hold your personal data to the highest standard of care. These six principles form the foundation of the hh989 Privacy Policy and govern every decision we make about your information.
Every data transmission between your device and the hh989 platform is protected with industry-standard 256-bit SSL encryption, ensuring that your personal and financial information cannot be intercepted.
hh989 only collects personal data that is strictly necessary for operating the platform, processing PKR transactions via JazzCash and EasyPaisa, and complying with applicable legal obligations.
hh989 does not sell, rent, or trade your personal information to unaffiliated third parties for marketing purposes. Your data belongs to you, and we treat it that way — full stop.
You can request access to, correction of, or deletion of your personal data at any time by contacting hh989 support. We respond to all data requests within 30 days of receipt.
We do not keep your data indefinitely. hh989 operates with clearly defined data retention schedules. Once data is no longer needed for its stated purpose, it is securely deleted or anonymised.
Any third-party provider that processes hh989 player data — including payment processors and fraud prevention services — is contractually bound to maintain the same data protection standards we uphold.
hh989 ("hh989", "we", "us", "our") operates the online casino and sports betting platform accessible at hh989.net. hh989 is Pakistan's premier digital gaming destination, offering cricket betting, live dealer games, slots, fishing games, Teen Patti, and a full suite of casino products — all designed specifically for Pakistani players and transacted in Pakistani Rupees (PKR).
This Privacy Policy applies to all personal data collected through the hh989 website, mobile-optimised platform, customer support channels, promotional communications, and any other interaction you have with the hh989 brand. It applies to all registered players and visitors accessing hh989 from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan.
By registering an account and using the hh989 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this policy, you should discontinue use of the hh989 platform immediately.
hh989 collects personal data through several means: directly from you during registration and account management, automatically through your use of the platform, and occasionally from third-party sources for identity verification and fraud prevention purposes. The categories of data we collect are detailed below.
| Data Category | Examples | Source | Purpose |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number (where required for KYC) | Provided by you | KYC / Verification |
| Contact Data | Mobile number, email address, city of residence (e.g., Lahore, Karachi) | Provided by you | Account Management |
| Financial Data | JazzCash / EasyPaisa account numbers, HBL/UBL/Meezan Bank account details (partially masked) | Provided by you | Payment Processing |
| Transaction Data | Deposit and withdrawal history, bet records, game results, bonus redemptions | Platform generated | Compliance & Audit |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatically collected | Security & Fraud |
| Usage Data | Pages visited, games played, session duration, click patterns, betting preferences | Automatically collected | Platform Improvement |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Provided by you | Customer Support |
hh989 uses your personal data only for the purposes for which it was collected or for compatible purposes that you would reasonably expect. The primary purposes for which hh989 processes your personal data are as follows:
hh989 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used:
hh989 does not sell, rent, or transfer your personal data to unaffiliated third parties for their own commercial purposes. However, in the ordinary course of operating the hh989 platform, we share data with a limited set of trusted third-party service providers who assist us in delivering our services. All such providers are bound by appropriate data processing agreements and are required to handle your data in compliance with applicable privacy standards.
hh989 uses cookies and similar tracking technologies to operate the platform effectively, remember your session preferences, and — where you have consented — to deliver relevant promotional content. The types of cookies used on the hh989 platform are as follows:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the hh989 platform. For full details on how to manage cookies in your specific browser, please refer to your browser provider's help documentation.
hh989 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, audit, or reporting requirements. The general retention periods applied by hh989 are as follows:
hh989 takes the security of your personal data extremely seriously. We implement and maintain a comprehensive set of technical and organisational security measures designed to protect your information against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes:
As an hh989 player, you hold a number of rights in relation to your personal data. hh989 is committed to honouring these rights promptly and without undue obstacle. Your rights include:
Request a copy of all personal data hh989 holds about you. We will provide this within 30 days of a valid request.
Request correction of any inaccurate or incomplete personal data we hold. Updates take effect within 72 hours of verification.
Request deletion of your personal data where it is no longer needed, subject to overriding legal retention obligations.
Request that hh989 limits how your data is used while a complaint or correction request is being reviewed.
Receive a structured, machine-readable copy of your personal data for transfer to another service provider.
Object to processing based on hh989's legitimate interests, including direct marketing and profiling activities.
To exercise any of the above rights, please contact the hh989 support team via live chat or by emailing [email protected]. We will acknowledge your request within 5 business days and aim to complete all valid data requests within 30 calendar days. In complex cases this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
The hh989 platform is strictly intended for adults aged 21 years and over. hh989 does not knowingly collect, process, or retain any personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account on the hh989 platform or access any of its real-money gaming services.
If you are a parent or guardian and believe that your child may have accessed the hh989 platform or submitted personal data, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
We strongly encourage parents and guardians in Pakistan to make use of parental control software and internet filtering tools to prevent underage access to online gambling platforms. More information on responsible gaming and underage prevention resources is available on our Responsible Gaming page.
hh989 is a platform with an international operational footprint. As a result, your personal data may in certain circumstances be transferred to and processed in countries outside of Pakistan — for example, where our hosting infrastructure, game software providers, or security services are located in different jurisdictions.
Where such international transfers occur, hh989 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. Such safeguards may include:
hh989 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this policy, we will notify registered players via email and/or a prominent notice on the hh989 platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy reflects when the most recent revision was made. We encourage you to review this policy periodically to stay informed about how hh989 protects your personal data. Your continued use of the hh989 platform after any updated version of this policy takes effect constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way hh989 handles your personal data, please do not hesitate to get in touch with our dedicated support team. We are available 24/7 to assist players across Pakistan.
For data subject rights requests specifically — including access, rectification, erasure, or portability requests — please use the subject line "Data Rights Request" when contacting us to ensure your query is routed to the appropriate team without delay.
hh989 combines world-class gaming — cricket betting, live dealers, slots, and more — with industry-leading data protection. Your privacy is built in from day one, not bolted on as an afterthought.